Privacy Policy

Saphirix Solutions SRL is the data controller. This means it decides why and how your personal data is processed when you use 7Bit.

Information we collect

The information we handle depends on how you interact with us. It may include:

• Identity details: your name and username, birth date, gender and nationality, plus your home address, phone number, email address and the official ID documents you upload
• Payment card or bank account details, source of funds or wealth documents, and financial verification records
• Your deposit and withdrawal history
• Play history: the games you open, the bets you make, the bonuses you take, the time of each action and any responsible gaming steps
• Technical data: IP address, browser type, the model and operating system of your device, your location and usage or diagnostic details
• Support conversations, feedback, and marketing choices
• Other information you choose to provide

We receive data directly from you when you register, play, contact our team, or verify your account. Trusted partners may also provide information, including companies that process payments or verify identity, databases used against fraud, and affiliate networks.

Why we use it

We use personal data to create and manage your account, process transactions, meet legal and responsible gaming duties, prevent fraud, protect platform integrity, improve performance and your experience, support customer conversations with AI assistance, and send marketing where applicable.

Our reasons for processing may be the contract with you, a legal obligation, our legitimate interests, or your consent. You may withdraw consent at any time where processing depends on it.

Who may receive it

We may share relevant information with game providers, payment gateways, marketing partners and affiliates, regulators and other legal bodies, external advisers such as lawyers, auditors, and notaries, identity verification and compliance providers, and communication providers. AI providers that help with support conversations may also receive conversation data. A successor may receive data if a merger or acquisition takes place.

Some recipients may be outside your country. International transfers use safeguards such as an approved adequacy decision or the Standard Contractual Clauses of the European Commission.

How long we keep it

We retain personal data only for as long as legal, regulatory, or operational needs require. Records needed for tax, dispute, or AML purposes usually stay on file for a minimum of five years once your account closes.

Your choices and rights

You may ask to access your data, correct incomplete or inaccurate details, request deletion subject to retention duties, restrict certain processing, or transfer data to another provider. You may object to processing based on legitimate interests or used for marketing, withdraw consent where it applies, and complain to your local data protection authority.

Before we act on a request, we may first check that it really comes from you. To make a request or ask a privacy question, contact the Data Protection Officer at [email protected].