Terms of Play

These terms apply when you register, keep an account, deposit, withdraw, or play with 7Bit. By registering, you acknowledge and accept them. Gambling can result in financial loss, and you use the games for personal entertainment rather than commercial profit.

Who can play

You must be at least 18 years old or the legal age of majority where you live, if that age is higher. You are responsible for making sure that your use of 7Bit follows the rules that apply where you live.

Residents of a number of countries and territories cannot deposit or play for real money. We may verify your residence. Bonuses are also unavailable in restricted locations, and bonus winnings issued in breach of those restrictions are void.

Some games are closed in some places because game providers require it. Those restrictions may change. Getting around a provider block with a VPN is strictly prohibited, and winnings may then be confiscated.

Your account belongs to you

You may have only one account at a time. If you create or use a duplicate account, all payments to you will be cancelled and the accounts in breach will be terminated. Bonuses and winnings built up through a duplicate account will be voided.

Register personally and give us true, complete, and accurate details. Keep them up to date. False, incomplete, inaccurate, or misleading information may lead to immediate account closure and cancellation of the funds in your balance.

Never give another person access to your account, including a minor. Your account, balance, deposits, winnings, bets, bonuses, and related rights cannot be transferred or assigned without our prior written consent. An attempted transfer is void.

When we verify you

We may run checks regularly, at our discretion, or when a third party requires them. Checks may happen at registration, before a deposit or withdrawal, when legal or risk thresholds are reached, after changes to your details or payment method, when activity appears unusual, or during account closure where necessary.

We may ask for documents and information that establish your identity, age, residential address, ownership or control of a payment method, and source of funds or wealth. Typical documents include a government-issued identity document, proof of address, and proof of payment. We may also ask about account activity or request video, biometric, liveness, or similar identity verification. A video call or phone call may be requested.

KYC becomes obligatory when your cumulative payments reach 4,000 CAD. Reviewing KYC documents may take up to 30 working days after you provide everything requested. Completing one review does not stop us from asking for updated or additional information later.

If you do not provide the requested documents, you cannot receive payments. We will try, within reason, to reach you through the contact details in your account. Continued refusal or no response may result in suspension and then closure. The outstanding balance from before suspension or closure is payable after you complete the requested procedures.

We may suspend an account while we wait for satisfactory information. Actions on an account may be terminated until verification is complete. If we cannot reach you within two weeks of a withdrawal request, the account will be locked because verification has not been passed.

Depositing money

Deposits start at 20 CAD, and both the minimum and the maximum vary with the payment method. Cryptocurrency deposits cannot have deposit limits applied to them.

You must use payment systems that belong to you. Third-party payment systems are prohibited. We are not responsible for funds lost when money is deposited from or withdrawn to a third-party payment account, and winnings from third-party deposits will be voided.

Deposits are for entertainment. They must be wagered at least three times, while deposits used for table or live games must be wagered at least ten times with real money. We may cancel payments until this requirement is met.

Withdrawing money

Withdrawals start at 40 CAD, and the exact minimum varies with the payment method. Wherever reasonably possible, withdrawals, refunds, and reversals go back to the original source of funds or original payment method, account, wallet, or payment service account. If that route is unavailable, impossible, or prohibited, we may choose another method and request further verification first.

The maximum withdrawal is 20,000 CAD a week, counted from the first successful payment sent during that week, and 80,000 CAD a month, counted from the 1st day of each calendar month. Promotion terms may set different limits. We may also change limits for players with a higher VIP level and will inform those players beforehand.

If your withdrawable winning balance exceeds 80,000 CAD, we may divide it into monthly instalments of no more than 80,000 CAD until it is paid in full. Progressive jackpot winnings are paid in full.

We are not a financial institution. Deposited funds earn no interest, and we do not provide currency conversion or exchange services.

How bonuses work

You can claim only one bonus at a time. Deposit bonuses cannot be stacked. Each deposit bonus may have its own minimum deposit, maximum bonus, wagering rules, bet limits, and validity period.

Creating multiple accounts for bonuses is bonus abuse. Delaying game rounds, exploiting bugs, or using bonus funds simply to advance bonus stages may also count as abuse or advantage play. Bonus abuse, advantage play, and failed internal audits lead to voided winnings. Bonus funds and related winnings will be forfeited when a bonus expires.

Fees, taxes, and inactive balances

You are responsible for all fees and taxes applied to winnings under the rules where you live. You also bear any costs that arise during a refund procedure.

An account turns dormant after twelve consecutive months with no login or logout. While the balance remains positive, we may charge a monthly administrative fee of at least 50 CAD. We will inform you by email. The fee stops when you reactivate the account or its balance reaches zero.

Fraud and mistakes

Fraud, collusion, chargebacks, cheating, manipulated documents, use of stolen cards, unauthorized payment accounts, and attempts to bypass our controls may lead to restricted access, retained payments, confiscation or voiding of winnings, and account termination. Funds confirmed as obtained through unlawful means or a breach of these terms will be retained.

If a bet or payment was accepted in error, we may cancel affected bets and restore the earlier account state, or settle them again on the correct terms. Money, bonuses, or winnings credited to you by mistake remain ours and will be voided. Tell us within 24 hours if you notice an incorrect credit, and do not take advantage of an error.

Why access may stop

We may suspend or terminate an account to meet legal, regulatory, security, or contractual duties. Reasons include a suspected breach of these terms, bonus rules, responsible gambling rules, or game rules, as well as suspected fraud, unlawful activity, false information, failed verification, unauthorized payment accounts, bonus abuse, collusion, cheating, duplicate accounts, or a request from a competent authority, regulator, law enforcement body, or ADR provider.

During a review, access to games and payments may be restricted. Legitimate, undisputed funds may still be returned after all checks are completed, less chargebacks, fees, improperly obtained bonuses, and other amounts you owe. We may withhold, confiscate, or send funds to the relevant authorities when the law requires it or when the funds are reasonably suspected to be linked to fraud, crime, sanctions breaches, or a breach of these terms.

How to complain

You may submit a complaint free of charge within six months of the issue. For poker or ante post fixed odds betting, that period begins when the game or event finishes. Send the complaint through support or the Complaints form.

We will confirm receipt within one week, describe the review, and give an estimated timeline. We will normally answer within four weeks. For a complex matter, or when we need more details, we may extend the review once by up to four weeks and notify you in writing. If we ask you for information during the first four weeks and you do not provide it in time, the complaint may be closed.

Responsible gaming complaints are handled first. You will receive a final written answer. If our internal process does not resolve the matter to your satisfaction, you may refer it to the independent ADR provider EGIS.

The legal agreement

You contract with Kika Technology B.V., incorporated in Curaçao and licensed by the Curaçao Gaming Authority under licence no. OGL/2023/147/0081, and disputes go to arbitration in Curaçao.

We review these terms and may change them. We will tell you about material changes in a timely and reasonable way. Unless stated otherwise, a revised text takes effect when published. The English version applies if a translation differs.