Responsible Gambling

Games are entertainment, not a source of income. Money placed into your 7Bit account is intended for play, and gambling may result in financial loss. No universal strategy can guarantee a win.

Keep control of your account

Your account is personal. Never let anyone else use it, including a minor. You must be at least 18 years old or the legal age of majority where you live, if that age is higher.

Keep your account details accurate and current. Do not create more than one account, and do not allow another person to deposit or withdraw through a payment account that belongs to them. These boundaries help keep your play and payment activity tied to you.

Limits and cryptocurrency

Deposit limits cannot be applied to cryptocurrency deposits because of the nature of cryptocurrency. Take that limitation into account before choosing how to fund your account.

Our Responsible Gambling Policy covers self-exclusion tools and protection of minors. It also forms part of the rules that apply to your account. We may suspend or terminate access where responsible gambling requirements have been breached or where action is needed to meet those requirements.

Closing your account for good

You can ask us to close your account permanently. Think carefully before making that choice. Once the account is closed for good, you cannot register again and cannot reopen it.

Send a short explanation to [email protected]. Support can help you with the closure request and any account questions connected with it. You can also reach the team through live chat.

Raising a responsible gaming complaint

Responsible gaming complaints are handled first because of their importance. You can submit a complaint through support without charge within six months of the issue. We will confirm receipt within one week and explain how it will be reviewed.

We normally provide an answer within four weeks. A complex case, or one that needs more information, may be extended once by up to four further weeks. We will tell you in writing if that happens. You will receive a final written response that explains the decision or why the complaint could not be handled.

For responsible gaming questions, an account closure, or a complaint, use live chat or email [email protected].